Re-Opening Guidelines for New Song Church

The new normal? Who are we kidding? There’s nothing normal about not being able to attend worship, sing hymns, pray together, take communion, and enjoy coffee and cookies afterward. We find ourselves in a new environment, and your pastor and Stay Healthy, Stay Connected Task Force have put together guidelines for how New Song will slowly resume in-person worship.

These points will guide us:

  • Safety and health of the congregation will be the #1 focus. (If you do not feel well, please stay home and enjoy the 9:15 service on line.)
  • Personal responsibility should guide your participation in all we do.
  • Patience from all involved will be needed as we adapt to changing conditions.
  • Prayer is requested for a successful transition.

Where is this information coming from?

Your Council voted to follow the guidelines established by the Grand Canyon Synod, which was based on those coming from the CDC. Those, along with the Nevada governor’s declarations have all been considered as we established the path for moving forward. Of course, our campus is unique, as are the needs of our congregation, so the task force has adapted the guidelines for New Song specifically.

What can I expect as a worship attendee?

As you arrive, you’ll notice signs posted to direct traffic in a safe manner. Please use the doors marked ENTRANCE and EXIT accordingly. If you happen to be sitting in the Community Room’s additional seating area, please exit through the school doors. Ushers will be available to help you.

The sanctuary will look different in order to keep physical distance from one another. A maximum of 50 seats will be available for each service and placed strategically. No chairs should be moved. Doors will also be marked with ENTER and EXIT. Please follow these guidelines whether it’s at the beginning or end of worship or if you need to leave during worship.

To avoid congestion, at the end of worship, Hospitality Team members will usher out certain sections at a time. Please wait for them to usher you out to avoid congregating in doorways and lobby.

Abbreviated bulletins will be placed on the chairs ahead of your arrival to avoid physical contact. Please take the bulletin home with you as well as any other personal items.

The order of service, as usual, will be on the screens.

After prayerful discussion about how to celebrate Holy Communion in the age of Covid-19, we recommend a change in the practice of Holy Communion. For the time being, we will administer bread, or wafers, to the congregation. The Pastor will receive bread and wine. Those who desire to receive will come forward at the guidance of the ushers and receive the wafer from the Pastor who will be equipped with mask and gloves. For the time being, this is the safest way to participate in this Holy Meal. Mindful that sacrifice bears the fruit of endurance, which produces hope, we pray that we will be able to return to receiving bread and wine when we can safely do so.

After reviewing the results of the congregation survey and considering the time we need between services for cleaning, the task force has decided to keep the same service times of 5:00 Saturday, 8:00, 9:15, and 10:30 AM Sunday. We ask that you not arrive until 10 minutes before the service, to allow time for cleaning to take place.

Group singing of hymns, unfortunately, is one of the riskiest behaviors due to the spread of aerosol droplets that can carry the virus. Therefore, we will not have a choir at this time. Worship leaders will sing on screen, and the words will still be available for you to “sing” or hum to yourself inside your mask.

Please do not loiter inside the lobby or sanctuary after worship. Exit the building immediately afterward and enjoy your socializing outside or at a restaurant or home location.

Offering baskets will not be passed during worship. A drop box will be available in the narthex, and mail-in checks and online giving is encouraged.

Personal greetings and sharing of the peace will have a new look. While staying in your seat, simply nod or acknowledge people around you with a smile, a word or two, without physical contact with others.


I don’t feel comfortable going out of my house yet. Will I miss church altogether?

Fortunately, no! Our entire worship service will continue online at 9:15 AM.

If you do not have a computer, tablet, or phone to tune in, please notify Sheila Siino at

I’m a hospitality team member. Will my role change?

Yes. Your role becomes even more important as you usher worshippers through the new procedures and help them find their way around.

Training will be held in two sessions before we open the first service for all hospitality team members and any new volunteers. People wishing to help may contact Jackie at the church office, 702-492-1771, or

On Saturday, May 30, at 10 AM, a Zoom meeting will be held to give you an overview of what will be expected. The following Saturday, June 6, at 10 AM, we will meet in person to walk you through the procedures. Masks and gloves will be available if you do not want to bring your own. Ambassadors will meet one hour earlier, at 9 AM, and stay for the hospitality training at 10.

Each service will require 5 hospitality team members:

  • Two ambassadors in the lobby/narthex to staff the Connections Center and monitor special needs. They will serve all three services, one Sunday a month. (Saturday will continue with one service, and their ambassadors will take on new duties.)
  • One greeter at the door the entire time.
  • One usher for the sanctuary, helping people get seated, ushering for communion and exit.
  • One team member for Community Room. If nobody is seated in the CR, this teammember will assist the sanctuary usher or greeter.

Specifically, we’ll need your help for the following:

  • Greeting. The greeter will be asked to wear a mask and gloves and hold the door for those coming in and going out. This minimizes the number of people touching the doors. The front west doors in the narthex will be used for ENTRANCE only. EXIT will take place at the front east doors. Signs will be posted for assistance.
  • If someone needs physical assistance with entering or exciting, please help them in exiting safely through the front doors while avoiding physical contact with incoming traffic.
  • Practice safe greeting with a simple wave, elbow or toe touch only.
  • Be sure hand sanitizer is available.
  • Hand out visitors cards, children’s activity bags, pencils, offering envelopes and anything else requested. These items will not be placed in pews or on counters to minimize contact.
  • Direct people to the offering box if they want to drop their checks or envelopes.
  • Place bulletins on chairs in the sanctuary before the worshippers arrive.
  • After everyone has left the building, all five members of the team will pick up anything that has been left behind, clean door handles and any surfaces that have been touched.


I’m a choir member or musician. Will we return to sing or play?

  • Not at this time. Recordings and smaller ensembles will be used as we adjust.
  • If you want to participate as a soloist in these recordings, contact Josh Herrington at


Socializing before or after service is a big part of my church experience. will there be coffee and cookies available?

Since the risk of viral contamination in an unmanned kitchen situation is too great, and the community room may be needed for overflow worship, we will not have an inside area for socializing. We also ask that you not loiter in the lobby, but rather take your conversations outside. Bring your own chair and refreshments if you like and socialize six feet apart in the parking area.


I have a family with young children. How do these guidelines affect my family?

Sunday school will be available during the 10:30 service in the Academy building. Physical distancing will take place in classrooms with no more than six children per room. In addition a nursery will be available during 9:15 and 10:30 for 1-2 children up to age three.


What do you mean by taking personal responsibility?

It is up to each one of us to determine our own behaviors with regard to the following issues. We have provided our suggestions to help you make that determination:

If you don’t feel well, please attend our online worship at 9:15 AM in the comfort and safety of your home.

Wearing a mask protects those around you should you be a carrier of the virus. Many people do not show symptoms, yet they could test positive. Team members will wear masks and when physically contacting surfaces or furnishings, such as door handles, they’ll wear gloves. Masks are recommended for anyone attending.

Avoid physical contact with others and maintain the 6-foot distance guideline. This has been determined by health experts to be a safe distance.

Cleaning materials and sanitizers will be available. Please use them.

Please leave your animals at home.

Read the Half Note e-blast, visit the website at or New Song’s Facebook page for updates and information.

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1291 Cornet Street
Henderson, NV 89052
Phone : (702) 492-1771
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Friday: On Call
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